About missing information after you restore your iPhone, iPad, or iPod bear on with iCloud Fill-in

Did y'all detect missing information later on you restored your iPhone, iPad, or iPod touch with iCloud Fill-in? Learn more.

Things you can check

  • Make sure that you lot correctly restored your iOS device from iCloud Fill-in. When yous sign in to iCloud, it's not the same as when you restore from iCloud Fill-in. Learn how to restore from iCloud Backup.
  • Make sure that iCloud Backup includes the kind of information that you're missing. If you lot restore an iPad from an iPhone backup or vice versa, some data won't restore.
  • If an app asks for your Apple ID password during the restore process, make sure that you enter it. Some apps and services, similar the App Store, need your password before they can restore purchased content. If you purchased content on multiple Apple IDs, enter the password for each Apple tree ID when prompted.
  • If the restore procedure takes a long time to stop, or if you receive an error message, learn what to do.
  • You can besides check to see if yous have any backups on your computer that may contain the information that's missing.
  • Sometimes the restore procedure may wait consummate, just your device is still downloading information in the background. To check this, tap Settings > [your name] > iCloud > iCloud Backup. If your device is still being restored, you lot meet "This [device] is currently being restored and volition automatically back upwardly when it is washed."

    iPhone showing iCloud Backup turned on

Want to acquire more? Proceed reading to discover what'due south included in iCloud Backup.

Almost your apps, music, movies, and TV shows

iCloud Fill-in includes data nearly your purchase history from the Apple Music app, Apple tree TV app, Apple Books app, Apple Podcasts app, and the App Store. After you restore from iCloud Fill-in, your purchased media automatically downloads over again from Apple tree services. Availability of redownloads varies by country or region. Previous purchases may be unavailable when they've been refunded or aren't available in the shop anymore. Some previously purchased movies may non exist available for redownload from Apple tree TV.

For some third-party apps, you may demand to download data from the app provider over again.

If you used iTunes Friction match to download previously matched or uploaded songs, albums, or playlists to your device, sync your device on a reckoner that has your content to recover media that wasn't purchased from the iTunes Store or isn't bachelor through iTunes Friction match.

To recover content purchased with a different Apple ID, sign in with the Apple ID associated with that purchase.

About your photos

When you use iCloud Photos, your photos and videos automatically upload to iCloud. They aren't included in your nightly backup. After you restore your device from iCloud Backup, stay connected to Wi-Fi and so that your photos and videos can begin to download.

If you haven't turned on iCloud Photos, iCloud Backup may include photos and videos in your Photos or Camera Scroll. Non sure if iCloud Photos was turned on when y'all made the backup? Afterwards you restore your device, check Settings > [your proper name] > iCloud > Photos. If iCloud Photos is turned on, then the photos were stored in iCloud Photos.

If the photos and videos were included in the backup, they'll download to your iOS device in the background when you restore. Stay connected to Wi-Fi until the process finishes. The time it takes to restore depends on the size of your backup and the speed of your Wi-Fi network.

Larn more than about what's included in iCloud Fill-in and how to sync photos from a reckoner.

About iCloud Drive

If yous use iCloud Bulldoze, your documents aren't included in iCloud Fill-in. They remain updated and bachelor beyond your devices because they live in iCloud. If y'all want to save your iWork files manually, you can save them to your Mac or PC.

If you tin't observe your iWork documents after yous restore your device, get to iCloud.com and cheque in the iCloud Drive app.

Nearly your Calendar and Contact data

When Calendar and Contact information restores from iCloud Fill-in, your settings and old data restore showtime. Then, iCloud pushes your updated Agenda and Contact data to your device, overwriting the old information. This update happens automatically and usually occurs before you lot discover the old information.

About your Post and Notes data

Since your Postal service already lives in iCloud, it isn't included in iCloud Backup. iCloud Backup does include the settings for your iCloud e-mail business relationship and any other e-mail accounts on your device. Afterwards y'all restore from iCloud Backup, iCloud and your other email providers supervene upon your available email messages so you can selection up where you left off.

If you set upwardly your device to shop Notes in iCloud, iCloud sends those notes to your device after the restore process finishes. To find storage options for Notes in iOS 10.three or later, tap Settings > [your name] > iCloud.

Notes information stored by a third-party service (like Microsoft Exchange) isn't backed up to iCloud. Contact the provider of that service for information about how to remember your information.

About your Messages and Voice Memos information

With Messages in iCloud and Voice Memos in iCloud*, your text messages and vocalization recordings automatically upload to iCloud. They aren't included in your fill-in. After you restore your device from iCloud Backup, stay connected to Wi-Fi so that your text letters and voice recordings can download.

If you turn off Messages in iCloud, your text letters and attachments no longer upload automatically, but they save in your adjacent iCloud Backup and download in the background when you lot restore. Stay connected to Wi-Fi until the procedure finishes. The time it takes to restore depends on the size of your backup and the speed of your Wi-Fi.

Sometimes, if you restore a device from a fill-in of another kind of device, your Letters and Vox Memos won't restore. For instance, if yous use an iPad backup to restore an iPhone, your Messages and Vocalisation Memos may not appear on the iPhone.

If your data is notwithstanding missing after you restore, yous can try to restore from a different backup in iCloud or on your figurer. Always back up your current data on your computer before y'all effort to restore from iCloud Backup.

*If you lot employ iOS 11 or earlier, or macOS High Sierra or earlier, your Vocalisation Memos are included in iCloud Backup, not iCloud.

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